You’ve selected DreamHost as your hosting company and now you need to configure Outlook to read your email from your website. Here are the necessary steps to configure Outlook. If you need to configure Outlook Express, please read this article on how to set up Outlook Express. This article has been updated for Outlook 2007.
Here we go!
1. From the top menu, select “Tools” and “Account Settings“.
2. Under E-mail Accounts, select “New“.
3. Under Choose E-mail Service, select “Microsoft Exchange, POP3, IMAP or HTTP” and click “Next“.
4.Check “Manually configure server settings or additional server types”
5. Select “Internet E-mail”
6. On the Internet E-mail Settings window, enter your information as follows:
This is an example if I was trying to set up an email address of Jill.Olkoski@euuc.org on DreamHost. You must replace my info with your own website email and domain name.
You should replace “Your Name” with your name, “Jill.Olkoski@euuc.org” with your email address, and “mail.euuc.org” with your your domain name where the euuc.org is, so it would be “mail.yourdomain.com”.
Do NOT check “Require logon using Secure Password Authentication (SPA)”.
7. Click “More Settings…”
Select the Outgoing Server tab.
Check the box next to “My outgoing server (SMTP) requires authentication” and make sure the first radio button is highlighted.
8. (Optional) Make a mental note that under “Advanced” is where you can change the port settings. Don’t make changes to this page now, but if the set up doesn’t work you may need to come back to this page. See my troubleshooting section below. The screen shot is set for using POP3. If you are using IMAP instead of POP3, the Incoming server should be set to 143.
9. That’s it, you’re done. Click “OK“, “Test Account Settings” and if both pass, select “Close“, “Next” and “Finish“. (You’re not done until you see Congratulations and hit Finish!!!)
Troubleshooting Outgoing Mail Problems: On occasion, you will be able to receive emails, but not send them. If this is the case, then you may need to contact your internet service provider (ISP) to see if they have specific settings for sending outgoing email.
For example, I had a client who used Verizon for her internet service provider, and Verizon blocks port 25, so in her case, we needed to set the outbound port to 587. I had another client who uses AdvancedCable.net, and in his case, we needed to change the Outgoing Mail Server to smtp.myacc.net. For a Frontier client, we finally had success with setting IMAP Incoming Server set to port 143 and SMTP outgoing server set to 587. So your solution will depend on your specific internet service provider. Note that if you use your ISP for your outgoing email server, you will need to know your ISP’s username and password.
So if you’ve followed these directions, and you can receive but not send, give your internet service provider a call and tell them you’re trying to set up Outlook email, and ask what settings for outgoing email you should set.
Ports That Have Worked Best For My Clients:
POP3 Incoming Mail Server Port 110 for Standard and Port 995 for SSL
IMAP Incoming Mail Server Port 143 for Standard and Port 995 or 993 for SSL
SMTP Outgoing Mail Server Port 587 for Standard and Port 465 for SSL
POP3 vs IMAP for Incoming Mail Server – I recently helped a client set up Outlook on her computer, and noticed that in Outlook, if you add a POP3 email account, it simply directs that incoming mail to your main Inbox that’s listed under Personal Folders. However, if you add a IMAP email account, it will create a separate Inbox with it’s own sub folders for sent, trash, etc. This is another aspect to consider if you’re using Outlook and choosing between POP3 and IMAP for your incoming mail server.
And, if the attempt at setting up Outlook has proven too frustrating, try switching to Thunderbird – so much more user friendly, and free.Jill
Aldebaran Web Design, Seattle
Jill Olkoski has a BS in Engineering, a BS in Computer Science and an MA in Clinical Psychology. She delights in using her advanced technical and psychological skills to help small business owners develop cost-effective and successful websites.