If you’re changing from one website designer to another, it’s important to know how to reset your FTP information in your website hosting account. This article assumes that you have DreamHost as your website hosting company. Note: I no longer recommend DreamHost as a hosting company.
When you change from one website designer to another, it’s important to change your FTP password. FTP stands for “File Transfer Protocol”, and its the way web designers upload and download files between their personal computers and your website server. When you change website designers, it’s important to prevent the old designer from accessing your website, whether you parted on good terms or not – better safe than sorry.
Here are the steps:
1. Log into your DreamHost control panel at : https://panel.dreamhost.com.
2. Access the User Accounts section. You can do this either by clicking on “Users” and then “Manage Users” in the left hand navigation. You can also do this by clicking on “Create User Accounts” in the main area.
3. Manage Users. At the top of the window, it should now say “Manage Users” and typically you’ll see just one user listed.
- Username: This is found under the column labeled “user”.
- Password: Click “Edit” and you will see fields for new password, or to let DreamHost pick a password for you. (I recommend letting DreamHost do this for you so the password is nice and secure). Simply enter the new password, and click “Save Changes”.
If you simply want to know what your current FTP password is, you’ll need to send DreamHost a support ticket to turn on this display. Once they activate it, your current FTP password will show up in the “Edit” area under Manage Users.
Remember that to access DreamHost servers via FTP, you don’t need to put the “ftp://” just the domainname.com will work. (This is at least true for DreamWeaver, not sure for other FTP programs). Also remember that DreamHost stores website files in a subdirectory that’s the domain name: “yourdomainname.com.” So if your website is mywidgets.com, the folder name is mywidgets.comJill
Aldebaran Web Design, Seattle
Jill Olkoski has a BS in Engineering, a BS in Computer Science and an MA in Clinical Psychology. She delights in using her advanced technical and psychological skills to help small business owners develop cost-effective and successful websites.