Many years ago, I entered my Seattle web design business info into Yelp. I got a few reviews from clients and forgot about it. Then recently I logged in to change my business address, and discovered that all my reviews are now “filtered”.
Here’s my Yelp page: http://www.yelp.com/biz/aldebaran-website-design-seattle
Where are the reviews you ask?
Scroll way, way, way, way, way down to the bottom, and you’ll see this:
So if you click on it, you first have to get through a captcha, to make sure you’re not a robot. And then you can view my 7 reviews, all from actual clients, from 1/24/2006 – 6/7/12.
What does “filtered” mean? It basically means Yelp thinks the reviews are fake.
I emailed Yelp, and asked them why 100% of my reviews are filtered, even gave them the actual websites of these clients to prove they were real clients with real websites.
Anyone got any ideas? This happen to anyone else?
A client of mine found this article:
So basically Yelp would like me to advertise for them, on my email footers and my website, and then if a client writes a review, they can tell that the review wasn’t “aggressively” asked for.
Meanwhile, all of my totally valid reviews are filtered. Yelp, why oh why would I give you a free link on my email and my website if you filter 100% of my valid reviews? Where’s the love?Jill
Aldebaran Web Design, Seattle
Jill Olkoski has a BS in Engineering, a BS in Computer Science and an MA in Clinical Psychology. She delights in using her advanced technical and psychological skills to help small business owners develop cost-effective and successful websites.