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Meet the author:
Jill Olkoski

Jill has a MA in Clinical Psychology, a BS in Computer Science, and a BS in Mechanical Engineering.

She currently owns Aldebaran Web Design in Edmonds (near Seattle WA) and enjoys educating her clients on topics related to small business website design.

In Jill's previous life, she spent 17 years in the engineering and quality organizations of a Fortune 100 tech company.

 


If You Receive SPAM from MyEmma or Constant Contact

December 7th, 2009

All of us hate spam, those unsolicited emails we get from individuals or businesses who want something from us. But if you get spam from someone who is using a professional service, like MyEmma or Constant Contact, there’s something you can do about it.

Most reputable professional newsletter/email marketing companies have strong anti-spam policies in place. If you receive an email from someone who is using a professional service, go to the company’s website and look for their privacy or spam policy. I usually look in the footer of their home page.

Read MyEmma’s Emma’s privacy and permission policy, and Constant Contact’s Anti-Spam Policy.

My Emma’s policy states:

To send an email to someone using Emma, that recipient must be:

  • Someone who is a customer, member or subscriber of your business or organization,
  • Someone who has specifically asked to receive your emails by opting in or signing up in some way, or
  • Someone who has bought a product or service from you in the past 18 months.

Constant Contact defines spam at “Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidelines.”

And both companies, have email addresses (abuse@myemma.com and abuse@constantcontact.com) that you can simply forward the offending spam to, and they’ll take care of it. I do this every time I receive spam from a professional newsletter or marketing company, because rather than just removing my own email address, I want the business owner to remove ALL of the other people that they are spamming as well.

Jill
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J. Olkoski
Aldebaran Web Design, Seattle
Jill Olkoski has a BS in Engineering, a BS in Computer Science and an MA in Clinical Psychology. She delights in using her advanced technical and psychological skills to help small business owners develop cost-effective and successful websites.



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