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Meet the author:
Jill Olkoski

Jill has a MA in Clinical Psychology, a BS in Computer Science, and a BS in Mechanical Engineering.

She currently owns Aldebaran Web Design in Edmonds (near Seattle WA) and enjoys educating her clients on topics related to small business website design.

In Jill's previous life, she spent 17 years in the engineering and quality organizations of a Fortune 100 tech company.

 


Does your hosting company have your correct email address and credit card number?

December 15th, 2008

Does your web hosting company have your correct email address and credit card number? Are you sure? Really sure?

Unless you’re 100% sure, I suggest you double check. One of my clients had a nasty surprise recently when her website went down – and the cause: the hosting company (Aplus.net) had an outdated credit card and the incorrect email address. While I’m not sure how many warnings they sent her – when the credit card failed and the client didn’t respond to emails – they simply took her website down. (Even though the correct email address was actually on the website itself, go figure)

Good thing she noticed! Many folks don’t regularly check their website status and might not have noticed. Luckily we were able to recover her website files and are moving to a new hosting company that’s easier to work with.

But let’s all learn a lesson from this – take a moment and log into the control panel of your website hosting company and make sure that they have the right email and right credit card number. I just did this and realized that even my credit card number was outdated!

Jill
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J. Olkoski
Aldebaran Web Design, Seattle
Jill Olkoski has a BS in Engineering, a BS in Computer Science and an MA in Clinical Psychology. She delights in using her advanced technical and psychological skills to help small business owners develop cost-effective and successful websites.



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