http://aldebaranwebdesign.com/blog/can-you-trust-online-stores/ Seattle Small Business Web Design Tue, 15 May 2012 16:28:22 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://aldebaranwebdesign.com/blog/can-you-trust-online-stores/comment-page-1/#comment-7520 Jill Olkoski Tue, 01 Nov 2011 22:10:15 +0000 http://aldebaranwebdesign.com/blog/?p=487#comment-7520 Hi Evie, I think there are many articles written about shopping cart abandonment. I'd say the store has to appear trustworthy (professional, privacy policy, return policy, address, phone, valid SSL, etc) and also be user friendly (ie, easy to navigate, not force customers to create an account, etc). So trust and usability are important, because confusion causes people to leave just like mistrust does. Hi Evie,
I think there are many articles written about shopping cart abandonment. I’d say the store has to appear trustworthy (professional, privacy policy, return policy, address, phone, valid SSL, etc) and also be user friendly (ie, easy to navigate, not force customers to create an account, etc). So trust and usability are important, because confusion causes people to leave just like mistrust does.

]]> http://aldebaranwebdesign.com/blog/can-you-trust-online-stores/comment-page-1/#comment-7424 Evie Seifu Sun, 30 Oct 2011 20:48:53 +0000 http://aldebaranwebdesign.com/blog/?p=487#comment-7424 Hi...thank you for this article. I wondered if you could right about what are the things to look for that helps to build trust when you are a new store. How can one convey this to potential customers that don't know about your product or the company? Thank you, Evie Hi…thank you for this article. I wondered if you could right about what are the things to look for that helps to build trust when you are a new store. How can one convey this to potential customers that don’t know about your product or the company?
Thank you,
Evie

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